Your privacy is winmy12's top priority. This policy transparently explains how we collect, use, store, and protect your personal information — so you can use our platform with complete confidence.
Last Updated: 1 January 2026Every time you use winmy12, we operate on these six core principles to ensure your personal information remains safe and is used responsibly.
All data transmitted between your device and winmy12's servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
Winmy12 only collects information that is genuinely necessary to provide its services — no excess data is gathered purely for statistical purposes.
You have the right to access, correct, download or delete your personal data from the winmy12 platform at any time through your account settings.
Winmy12 does not sell, rent, or share members' personal information with any third party for marketing purposes without your explicit consent.
All member data is stored on servers protected by multi-layered security — including firewalls, 24/7 monitoring, and regular backups to prevent data loss.
In the event of any security incident involving your data, winmy12 is committed to notifying affected members within 72 hours of the incident being identified.
This Privacy Policy describes the personal information management practices employed by winmy12 ("we", "Platform") when you use the winmy12 website, mobile app and all related services.
This document is drafted to give you a clear understanding of your rights as a member, as well as our responsibilities in managing the data you entrust to us. We do not use complex language intentionally — each section is written to be easily understood by anyone.
By registering or using winmy12 services, you agree to this privacy policy. If you do not agree with any part of this policy, please stop using the platform and contact us to delete your account.
This policy applies to all information we collect directly from you, through platform usage, or through authorized third parties such as payment providers and our business partners.
When registering and using winmy12, you provide the following information:
When you use the winmy12 platform, we automatically collect:
| Data Type | Example | Purpose |
|---|---|---|
| Device Data | Device type, OS, app version | Performance optimisation |
| Network Data | IP address, ISP, approximate location | Security & fraud prevention |
| Usage Data | Pages visited, session duration | UX Improvements |
| Transaction Data | Deposit history, wagering, withdrawals | Financial records & compliance |
| Communication Logs | Live chat records, support tickets | Service quality control |
Winmy12 may receive additional information about you from payment service providers (such as FPX, Touch 'n Go eWallet), affiliate programme partners who referred you, and third-party identity verification tools used in the KYC process.
Winmy12 uses the information collected for the following purposes:
Winmy12 does not use your data for purposes beyond those stated without first obtaining your consent. You can withdraw your marketing consent at any time via the notification settings in your account.
Winmy12 does not sell your personal data to any party. However, there are limited situations where we need to share certain information:
We work with certified third-party providers to operate our platform — including payment providers, identity verification services, cloud infrastructure, and customer support. All providers are bound by strict data confidentiality agreements.
Winmy12 may disclose your information to the relevant authorities if required by a court order, legal regulation, or directive from a legitimate regulatory body.
In situations where there is a threat to the security of the platform or other members — such as confirmed fraud or criminal activity — we reserve the right to disclose necessary information to the relevant authorities.
Our Guarantee: winmy12 does not share your personal data with advertisers, data brokers, or any commercial party for marketing purposes without your explicit consent.
Winmy12 uses cookies and similar tracking technologies to enhance the user experience on our platform. The following are the types of cookies we use:
You can manage your cookie preferences at any time through your browser settings or the privacy settings page in your winmy12 account. Please note that disabling certain cookies may affect platform functionality.
Protecting your personal information is winmy12's highest responsibility. We implement multiple layers of security to ensure your data is always protected:
All data communications are protected with industry-grade encryption that prevents interception by unauthorised parties.
2FA is available for all winmy12 accounts — adding an extra layer of protection that prevents unauthorized access even if your password is stolen.
The winmy12 security team continuously monitors our systems to detect suspicious activity and respond promptly to identified threats.
Data is backed up periodically to a separate secure location — ensuring your information remains safe even in the event of system failure.
As a winmy12 member, you hold the following privacy rights, which you may exercise at any time:
Request a copy of all personal data we hold about you.
Request correction of inaccurate or outdated data in your account.
Request deletion of your personal data, subject to legal obligations.
Download your data in a structured format for use on other platforms.
Request that we restrict how we process your data in certain situations.
Object to the processing of your data for direct marketing purposes at any time.
To exercise any of the rights above, contact the winmy12 privacy team via live chat or email. We will process your request within 14 working days. Some requests may require identity verification to ensure the security of your data.
Winmy12 retains your personal data for as long as it is needed for the stated purposes or for as long as your account remains active. The following are general data retention guidelines:
Once the retention period expires, data is securely deleted or anonymised so it can no longer be linked to your identity.
winmy12 services are intended for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. If we discover that a child's data has been collected without consent, we will delete it immediately and close the associated account.
If you believe that someone under the age of 18 has registered or is using the winmy12 platform, please notify us immediately via customer support. We take this matter seriously and will respond promptly.
Winmy12 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features.
When material changes are made, we will:
Continued use of the winmy12 platform after changes take effect constitutes your acceptance of the updated Privacy Policy.
For any questions, requests, or concerns regarding your data privacy at winmy12, please contact us via:
The winmy12 privacy team operates Monday to Friday, 9am–6pm. For urgent account security issues, our 24/7 live chat is the fastest channel to get immediate assistance.
You may also refer to FAQ page for quick answers to common questions about privacy and data security at winmy12.
A platform that takes your privacy seriously. Join over 500,000 members who have trusted their online betting experience to winmy12 — safe, secure, and enjoyable.
By registering, you agree to the Terms & Conditions and Privacy Policy winmy12. For users aged 18 and above only.